Frequently asked questions.
✰ COMMITMENT TO SUSTAINABILITY ✰
In efforts to reduce long-term waste, I will be using kraft paper bags in majority instead of clear plastic or bioplastic (cellophane)
✰ SENDING YOUR ORDER AS A GIFT? ✰
If you are placing an order for someone else, please put their name instead of yours. Some places do not accept mail/packages that aren't the recipient's name. If you wish me to write a message for you, do that under order notes at checkout! :3
✰ RETURNS & EXCHANGES ✰
All sales are final.
If your order came in damaged, read below.
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✰ F.A.Q.✰
✦ HOW LONG WILL IT TAKE TO ARRIVE? ✦
NOTE: Packaging times may vary depending on whether or not I’m out of town for a convention.
I hope you understand since I am fulfilling these alone.
U.S.A
USPS First Class | 1-5 business days
UPS 3-day | 100 years
Canada/International
USPS First Class | 1-4+ weeks
USPS Priority | 6-10 biz days.
USPS Priority Express | 3-5 biz days.
✦ MY ORDER CAME DAMAGED! ✦
Please take photos of the affected items and contact me at
pandachii@gmail.com
Once I hand it over to the post office, do understand that it’s out of my control what happens to your package/mail. I cannot replace the entire order if it gets lost.
Thank you for reading!
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