Frequently asked questions.

✰ COMMITMENT TO SUSTAINABILITY ✰

In efforts to reduce long-term waste, I will be using kraft paper bags in majority instead of clear plastic or bioplastic (cellophane)

✰ SENDING  YOUR ORDER AS A GIFT? ✰

If you are placing an order for someone else, please put their name instead of yours. Some places do not accept mail/packages that aren't the recipient's name. If you wish me to write a message for you, do that under order notes at checkout! :3 


✰ RETURNS & EXCHANGES ✰

All sales are final.
If your order came in damaged, read below.

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✰ F.A.Q.✰ 

✦ HOW LONG WILL IT TAKE TO ARRIVE? ✦

NOTE: Packaging times may vary depending on whether or not I’m out of town for a convention.
I hope you understand since I am fulfilling these alone.

U.S.A
USPS First Class | 1-5 business days
UPS 3-day | 100 years

Canada/International

USPS First Class | 1-4+ weeks
USPS Priority | 6-10 biz days.
USPS Priority Express | 3-5 biz days.


✦ MY ORDER CAME DAMAGED!  ✦

Please take photos of the affected items and contact me at
pandachii@gmail.com

Once I hand it over to the post office, do understand that it’s out of my control what happens to your package/mail. I cannot replace the entire order if it gets lost.

Thank you for reading!